ÿþ<html> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <meta http-equiv="title" content="WeServ Systems International, Inc."/> <meta name="resource-type" content=""/> <meta name="classification" content="Philippine Information Technology Software Services Company"/> <meta name="description" content="WeServ Systems International, Inc. is a Philippine-based, globally-competitive software service company organized in 1993 as the software service subsidiary of industry giant, Fujitsu Limited of Japan - the world's third largest IT services company and Japan's leading IT vendor. As part of the Fujitsu global IT organization, WeServ has the financial stability and technical capability to provide information systems consultancy and support on a global scale. WeServ specializes in software applications development and maintenance for both the local and international markets using technology such as ProIv, Java, .Net, Cobol, C and C++, to name a few. It has a long history and exceptional track record in custom application software development, package implementation, customization, maintenance and migration for homegrown as well as leading vertical and horizontal industrial business solutions. Its service offerings also include application portfolio maintenance and software testing & Quality Assurance."/> <meta name="keywords" content="Pro-IV, ProIV, PL/SQL, Offshore, World-Class ICT Services, Global Solutions Partner, Premier Global Partner, Consulting Technology, Outsourcing Services, IT, Information Technology, Software Services, Consulting, Consultant, Outsourcing, Outsource, Technology, Outsourcing, Application Maintenance, Application Portfolio Management, Application Platform Conversion, Software Package Implementation, QA, Quality Assurance Testing, Enterprise Application, Custom Made Application, Customized Software, Software, Application, Development, Business Services, HRIS, Human Resource Management System, Java, .NET, C, C++, C#, Pro4, COBOL, Mainframe, Glovia, IBM AS/400, RPG, Visual Basic, VB, Pro-IV, Microsoft, Chess, Banking, Finance, Telecommunications, Utilities, Retail, Distribution, Government, Industry, ISO 27001, ISO, CMM, CMMI, SGS, Certified, Orisoft, Document Management System, ERP, Enterprise Resource Planning, Internet, SAP, SAP Business One, BEA, Newgen, Document Management System, Legacy, Transmigration, Migration, OSS, Open source, Opensource, Application Platform Maintenance, Implementation, Maintenance, Testing, EJB, EAI, Fujitsu, FPI, English, Japanese, Nihongo, JITSE, JLPT, System Integration, System Integrators, Global, China, India, Manila, APAC, Europe, Asia, Japan, On shore "> <meta name="robots" content="follow,index" /> <title>Application Development, Application Portfolio Management, Testing & QA, Migration</title> <link href="stylesheet.css" rel="stylesheet" type="text/css"> <script language="JavaScript"> <!-- function MM_swapImgRestore() { //v3.0 var i,x,a=document.MM_sr; 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margin-bottom: 10px; margin-top: 15px;width: 189px;"><img src="images/Article1_Image1.gif" width="179" height="179" align="right"></div> <br> <p>One of the primary goals of WeServ is to provide software solutions and applications that help customers attain their business objectives. WeServ Systems International, Inc. provides a diverse range of services, making the company a one stop shop for all your information technology needs. For both legacy and leading-edge platforms, WeServ makes use of best practices to create vertical applications that satisfy customer requirements across all major industries. <blockquote> <p><b>Software Applications Development and Maintenance</b><br> - Deals with developing, maintaining and enhancing customized application software on open platforms, as well as on selected proprietary platforms using Visual Basic, C, C++, Java, J2EE, .NET, Cobol and ProIV.<br> <br>ProIV is a fourth-generation programming language. It has a very active community of programmers worldwide. ProIV is usually used in business applications, which heavily revolve around databases. ProIV supports a variety of operating systems, as it can be used for different platforms.<br> <br> <b>Application Portfolio Management</b><br> - Performing adaptive and preventive maintenance, defect management, enhancement service, mandates, production support services, audit certification, process improvements, and role-specific responsibilities for an applications software portfolio.<br> <br> <b>Software Testing and Quality Assurance</b><br> - Conducting in conducting end-to-end testing and quality assurance of software applications to meet with your strict quality requirements and to ensure your total satisfaction. <br> <br> <b>Software Package Implementation</b><br> - Handling the selection, the implementation, and the maintenance of software packages such as SAP Business One, Enterprise Asset Management, Orisoft HRIS, SunSystems Financials, Newgen Document Management System and BEA. <br> <br> <b>Application Platform Migration</b><br> -Converting existing applications from one technology platform to another without functional changes. This enables legacy applications to become internet-enabled, or moving them into more cost-effective open architectures.<br> </p> </blockquote> </p> <p>WeServ has the domain knowledge and application development capability for horizontal cross-industry processes, such as financial accounting, human resource management, customer relationship management (CRM), business intelligence and data warehousing, enterprise application integration (EAI), electronic document management, work management, and enterprise asset management. </p> <p>Project engagements may involve any or all phases of the entire life cycle of a project: from requirements analysis, design, construction, testing, packaging and delivery, up to application maintenance. Having ISO 9001:2000, ISO 27001:2005 and CMMI Level 5 software development certifications and assessments, our service delivery is of impeccable quality, unyielding security and unquestionable speed.</p> <p>The industries we serve include banking and finance, telecommunications and utilities, retail and distribution, government, and manufacturing.</p><p>The knowledge, capability and certifications we have at our disposal are fully utilized through our core services- Software Application Development and Maintenance, Application Portfolio Maintenance, Software Testing and Quality Assurance, Software Package Implementation, and Application Platform Conversion. <p>WeServ, through its partnerships with other Fujitsu subsidiaries worldwide, can mediate and help you fill all your Hardware, Infrastructure, Network Maintenance and other technological needs. Only having to go through one channel for all your requirements, clients now have access to an advantage that will streamline communications and make business transactions swift, comprehensive and effective.</p> </td> <td class="bodyText">&nbsp;</td> </tr> </table> </td> <td width="10" height="20">&nbsp;</td> </tr> <tr> <td width="10" height="20">&nbsp;</td> <td height="20" align="center">&nbsp;</td> <td width="10" height="20">&nbsp;</td> </tr> </table> </td> <td background="images/Article_Border_Right.gif">&nbsp;</td> </tr> </table> <table width="100%" border="0" cellspacing="0" cellpadding="0" background="images/Article_Footer_Bg2.gif"> <tr> <td width="4"><img src="images/Article_Footer_Corner_Left.gif" width="4" height="29"></td> <td align="right">&nbsp; </td> <td width="4"><img src="images/Article_Footer_Corner_Right.gif" width="4" height="29"></td> </tr> </table> </td> <td width="25" valign="bottom"> <table border="0" cellspacing="0" cellpadding="0"> <tr> <!--td><img src="images/Article_Handle.gif" width="8" height="48"></td--> </tr> <tr> <td height="29">&nbsp;</td> </tr> </table> </td> </tr> <tr id="article2" style="display: 'none'"> <td width="20">&nbsp;</td> <td> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="5"><img src="images/Article_Corner_Left_Up.gif" width="5" height="5"></td> <td background="images/Article_Border_Top.gif"></td> <td width="5"><img src="images/Article_Corner_Right_Up.gif" width="5" height="5"></td> </tr> <tr> <td background="images/Article_Border_Left.gif">&nbsp;</td> <td bgcolor="#FFFFFF"> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="10" height="10"></td> <td height="10"></td> <td width="10" height="10"></td> </tr> <tr> <td width="10">&nbsp;</td> <td> <table border="0" cellspacing="0" cellpadding="0" width="100%"> <tr> <td width="5" height="20">&nbsp;</td> <td width="1" height="20"><img src="images/Bullet.gif" width="19" height="19"></td> <td width="5" height="20"></td> <!--td width="1" class="bodyText" height="20"><img src="images/To_Support_Infrastructure.gif" width="216" height="16"></td--> <td class="titleText">To Support your ICT Infrastructure</td> <td class="bodyText" height="20" align="right"> <table border="0" cellspacing="0" cellpadding="5" class="bodytext"> <tr> <td>&nbsp;</td> </tr> </table> </td> </tr> </table> </td> <td width="10">&nbsp;</td> </tr> <tr> <td width="10" height="20">&nbsp;</td> <td height="20"><img src="images/Article_Divider.gif" width="499" height="13"></td> <td width="10" height="20">&nbsp;</td> </tr> <tr> <td width="10" height="20">&nbsp;</td> <td height="20" align="center"> <table border="0" cellspacing="0" cellpadding="2" width="100%"> <tr> <td class="bodyText">&nbsp;</td> <td class="bodyText" width="90%"> <div style="float: right; margin-bottom: 10px; margin-top: 15px;width: 189px;"><img src="images/Article2_Image.gif" width="179" height="179" align="right"></div> <br> <p>Technology infrastructure is an important investment and competitive advantage for enterprises. WeServ provides support for the entire spectrum of the ICT infrastructure, from computing platforms (including environmental facilities and system software), through the network elements, into remotely-located desktops and terminals. That way, customers avoid the finger pointing and the complicated processes that come with managing multiple tech vendors.</p> <p>Every ICT infrastructure investment follows a standard life cycle (plan &rarr; design &rarr; build &rarr; roll-out &rarr; operate). WeServ provides the appropriate support services for any or all of the phases of this life cycle. We simplify the customer's life, by providing a single window for technology support services. </p> <blockquote> <p> <b>Technology Helpdesk Support Services</b><br> WeServ offers very flexible first-line phone-based helpdesk services for basic desktop, server, network, software and other ICT-related problems. By providing access to the knowledge base of our centralized technology help desk, WeServ gives a cost-effective single point of contact for phone-based tech support, customer assistance, problem routing/monitoring, call logging, and call management services.</p> <p><b>Systems Management Services</b><br> The services cover the whole life cycle of enterprise systems management from planning to deployment to maintenance, covering the use of well-known solutions from Computer Associates, Tivoli, HP OpenView and other system management software. We provide support to different niches of enterprise systems management such as capacity planning, performance management, service level reporting, web management, and desktop management. These services are available as a one-time service option or on a recurring basis.<br> <br> <b>Network Management Services</b><br> A host of professional and outsourcing services are available to meet the network management requirements of customers. These services have a wide-ranging scope, which include: network consultation, network design, project management, and network implementation services. For network maintenance services, WeServ offers customer technical support, network assessment services, and customer education services. </p> </blockquote> </td> <td class="bodyText">&nbsp;</td> </tr> </table> </td> <td width="10" height="20">&nbsp;</td> </tr> <tr> <td width="10" height="20">&nbsp;</td> <td height="20" align="center">&nbsp;</td> <td width="10" height="20">&nbsp;</td> </tr> </table> </td> <td background="images/Article_Border_Right.gif">&nbsp;</td> </tr> </table> <table width="100%" border="0" cellspacing="0" cellpadding="0" background="images/Article_Footer_Bg2.gif"> <tr> <td width="4"><img src="images/Article_Footer_Corner_Left.gif" width="4" height="29"></td> <td align="right">&nbsp; </td> <td width="4"><img src="images/Article_Footer_Corner_Right.gif" width="4" height="29"></td> </tr> </table> </td> <td width="25" valign="bottom"> <table border="0" cellspacing="0" cellpadding="0"> <tr> <!--td><img src="images/Article_Handle.gif" width="8" height="48"></td--> </tr> <tr> <td height="29">&nbsp;</td> </tr> </table> </td> </tr> <tr id="article3" style="display: 'none'"> <td width="20">&nbsp;</td> <td> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="5"><img src="images/Article_Corner_Left_Up.gif" width="5" height="5"></td> <td background="images/Article_Border_Top.gif"></td> <td width="5"><img src="images/Article_Corner_Right_Up.gif" width="5" height="5"></td> </tr> <tr> <td background="images/Article_Border_Left.gif">&nbsp;</td> <td bgcolor="#FFFFFF"> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="10" height="10"></td> <td height="10"></td> <td width="10" height="10"></td> </tr> <tr> <td width="10">&nbsp;</td> <td> <table border="0" cellspacing="0" cellpadding="0" width="100%"> <tr> <td width="5" height="20">&nbsp;</td> <td width="1" height="20"><img src="images/Bullet.gif" width="19" height="19"></td> <td width="5" height="20"></td> <!--td width="1" class="bodyText" height="20"><img src="images/Effective_Efficient_Professional.gif" width="221" height="16"></td--> <td class="titleText">Effective, Efficient, and Professional</td> <td class="bodyText" height="20" align="right"> <table border="0" cellspacing="0" cellpadding="5" class="bodytext"> <tr> <td>&nbsp;</td> </tr> </table> </td> </tr> </table> </td> <td width="10">&nbsp;</td> </tr> <tr> <td width="10" height="20">&nbsp;</td> <td height="20"><img src="images/Article_Divider.gif" width="499" height="13"></td> <td width="10" height="20">&nbsp;</td> </tr> <tr> <td width="10" height="20">&nbsp;</td> <td height="20" align="center"> <table border="0" cellspacing="0" cellpadding="2" width="100%"> <tr> <td class="bodyText">&nbsp;</td> <td class="bodyText" width="90%"> <div style="float: right; margin-bottom: 10px; margin-top: 15px;width: 189px;"><img src="images/Article3_Image1.gif" width="179" height="179" align="right"></div> <br> <p>With the latest developments in ICT, certain business processes have become very intensive users of technology. There are a few countries, such as the Philippines, that aggressively offer remote IT professional technology-enabled services aimed at an offshore client base with the track record of delivering robust mature services worldwide. </p> <p>WeServ offers a variety of technology-enabled services with the proven experience and a track record of globally-acceptable service levels. The company offers technology-enabled services that include business process outsourcing (BPO) and customer contact center services. </p> <p>Using a combination of internal service delivery capabilities, augmented with alliances with the leading specialist service companies in the country, WeServ offers the best of the technology-enabled services from the Philippines. </p> <blockquote> <p><b>Customer Contact Center Services</b><br> Existing and emerging communications technologies are being used to meet the challenge of a competitive economy. WeServ believes that nowhere is this more apparent than in call center services. Call center technologies have evolved considerably, because of the convergence in voice and data communications, computer telephony integration, and other related technologies. Multi-skilled agents, who provide world-class levels of service, answer inbound calls and initiate outbound calls. WeServ has always been a leading integrator of the products and services needed for a successful implementation of a call center. </p> <p> <b>Business Process Outsourcing</b> <br> BPO enables organizations to offload entire ICT-intensive business functions (as opposed to native technology functions) to an offshore service provider like WeServ. The service involves ICT infrastructure, workflow, human talent, and best practices. All of these are integrated in services that support business functions such as logistics, procurement, human resources, accounting, CRM or other administrative or customer-related functions. BPO presents a significant opportunity to reduce costs and increase efficiency. WeServ can own, administer, and manage the selected business function(s) based on defined and measurable performance metrics indicated by the customer. </p> </blockquote> </td> <td class="bodyText">&nbsp;</td> </tr> </table> </td> <td width="10" height="20">&nbsp;</td> </tr> <tr> <td width="10" height="20">&nbsp;</td> <td height="20" align="center">&nbsp;</td> <td width="10" height="20">&nbsp;</td> </tr> </table> </td> <td background="images/Article_Border_Right.gif">&nbsp;</td> </tr> </table> <table width="100%" border="0" cellspacing="0" cellpadding="0" background="images/Article_Footer_Bg2.gif"> <tr> <td width="4"><img src="images/Article_Footer_Corner_Left.gif" width="4" height="29"></td> <td align="right">&nbsp; </td> <td width="4"><img src="images/Article_Footer_Corner_Right.gif" width="4" height="29"></td> </tr> </table> </td> <td width="25" valign="bottom"> <table border="0" cellspacing="0" cellpadding="0"> <tr> <!--td><img src="images/Article_Handle.gif" width="8" height="48"></td--> </tr> <tr> <td height="29">&nbsp;</td> </tr> </table> </td> </tr> <tr id="article4" style="display: 'none'"> <td width="20">&nbsp;</td> <td> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="5"><img src="images/Article_Corner_Left_Up.gif" width="5" height="5"></td> <td background="images/Article_Border_Top.gif"></td> <td width="5"><img src="images/Article_Corner_Right_Up.gif" width="5" height="5"></td> </tr> <tr> <td background="images/Article_Border_Left.gif">&nbsp;</td> <td bgcolor="#FFFFFF"> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="10" height="10"></td> <td height="10"></td> <td width="10" height="10"></td> </tr> <tr> <td width="10">&nbsp;</td> <td> <table border="0" cellspacing="0" cellpadding="0" width="100%"> <tr> <td width="5" height="20">&nbsp;</td> <td width="1" height="20"><img src="images/Bullet.gif" width="19" height="19"></td> <td width="5" height="20"></td> <!--td width="1" class="bodyText" height="20"><img src="images/Expertise_Experience_Ethics.gif" width="205" height="16"></td--> <td class="titleText">Expertise, Experience, and Ethics</td> <td class="bodyText" height="20" align="right"> <table border="0" cellspacing="0" cellpadding="5" class="bodytext"> <tr> <td><b><font color="#000000">1</font></b></td> <td><b><u><font color="#000000" style="cursor: pointer" onClick="article4.style.display='none'; mainTable.style.height='1px'; mainTable.style.height='100%'; article4b.style.display=''">2</font></u></b></td> <td><b><font color="#000000" style="cursor: pointer" onClick="article4.style.display='none'; mainTable.style.height='1px'; mainTable.style.height='100%'; article4b.style.display=''"><u>>></u></font></b></td> </tr> </table> </td> </tr> </table> </td> <td width="10">&nbsp;</td> </tr> <tr> <td width="10" height="20">&nbsp;</td> <td height="20"><img src="images/Article_Divider.gif" width="499" height="13"></td> <td width="10" height="20">&nbsp;</td> </tr> <tr> <td width="10" height="20">&nbsp;</td> <td height="20" align="center"> <table border="0" cellspacing="0" cellpadding="2" width="100%"> <tr> <td class="bodyText">&nbsp;</td> <td class="bodyText" width="90%"> <div style="float: right; margin-bottom: 10px; margin-top: 15px;width: 189px;"><img src="images/Article4_Image1.gif" width="179" height="179" align="right"></div> <br> <p><b>Our Human Resource Assets</b><br> In the services industry, the quality of an organization's workforce ensures the company's success. That is why WeServ considers human resources its biggest asset. Their collective expertise, experience and work ethic enable WeServ to go for global opportunities.</p> <p>&quot;Client satisfaction can never be compromised&quot; is WeServ's battlecry. To keep customers happy, WeServ ensures that it has the best qualified people, developing the &quot;WeServ work ethic&quot;, which is synonymous with professionalism, dependability, and quality of service. </p> <p>WeServ achieves this through well-defined and continuous training programs to impart the technology expertise and the professional personal skills needed to succeed on the job. Through existing procedures that have been certified by international bodies and the use of internationally recognized project methodologies, staff productivity is maintained at a high level.</p> <p>However, WeServ also realizes that recruiting good people is only the beginning. The bigger challenge is in keeping and maintaining very skilled and experienced veterans, with many years of actual project experience behind them.</p> <p>WeServ addresses this concern in two ways. First, the diverse mix of actual projects (foreign and local, across various industries, and running on different operating platforms) provides a stimulating and challenging work environment. Secondly, WeServ ensures employee satisfaction by providing superior compensation, by Philippine standards. In particular, fringe benefits and personnel policies were creatively crafted to culturally fit the needs of the employee base. </p> <p>This two-pronged approach allows WeServ to maintain employee turnover rates at levels significantly below Philippine industry average. At the end of the day, the lower staff turnover benefits customers, who value the continuity <b>especially for long-term projects.</b> </p> <p>Through the famous &quot;WeServ attitude&quot;, WeServ can achieve a professional yet comfortable relationship between its people and its customers. The company believes that success can only be measured through its customers' success. </p> <p><b>Diversity</b></p> <p>WeServ takes pride in its ability to adapt and thrive across different cultures. Highly experienced software engineers and project managers, who can speak exceptional English and Nihongo, are highly valued members of the WeServ family.</p><p> To address socio-cultural challenges such as differences in communication language and cultural business norms, Fujitsu adopts innovative staffing strategies. One of these is the use of Japanese language (Nihongo) capable Systems Engineers, commonly referred to as Bridge SE's (BSE's), for the Japan market. Aside from being knowledgeable in the Japanese language, BSE's are also experienced in observing societal as well as cultural aspects of business dealings with customers. BSE's have JLPT (Japanese Language Proficiency Test) Certification as well as JITSE (Japanese IT SE) Certification.</p> </td> <td class="bodyText">&nbsp;</td> </tr> </table> </td> <td width="10" height="20">&nbsp;</td> </tr> <tr> <td width="10" height="20">&nbsp;</td> <td height="20" align="center">&nbsp;</td> <td width="10" height="20">&nbsp;</td> </tr> </table> </td> <td background="images/Article_Border_Right.gif">&nbsp;</td> </tr> </table> <table width="100%" border="0" cellspacing="0" cellpadding="0" background="images/Article_Footer_Bg2.gif"> <tr> <td width="4"><img src="images/Article_Footer_Corner_Left.gif" width="4" height="29"></td> <td align="right"> <table border="0" cellspacing="0" cellpadding="0"> <tr> <td> <table border="0" cellspacing="0" cellpadding="5" class="bodytext"> <tr> <td><b><font color="#000000">1</font></b></td> <td><b><u><font color="#000000" style="cursor: pointer" onClick="article4.style.display='none'; mainTable.style.height='1px'; mainTable.style.height='100%'; article4b.style.display=''; window.scrollTo(0,0)">2</font></u></b></td> </tr> </table> </td> <td width="6"></td> </tr> </table> </td> <td width="4"><img src="images/Article_Footer_Corner_Right.gif" width="4" height="29"></td> </tr> </table> </td> <td width="25" valign="bottom"> <table border="0" cellspacing="0" cellpadding="0"> <tr> <!--td><img src="images/Article_Handle.gif" width="8" height="48"></td--> </tr> <tr> <td height="29">&nbsp;</td> </tr> </table> </td> </tr> <tr id="article4b" style="display: 'none'"> <td width="20">&nbsp;</td> <td> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="5"><img src="images/Article_Corner_Left_Up.gif" width="5" height="5"></td> <td background="images/Article_Border_Top.gif"></td> <td width="5"><img src="images/Article_Corner_Right_Up.gif" width="5" height="5"></td> </tr> <tr>